The purpose of this privacy policy is to inform users about the processing of personal data that we collect and how it is used via our website as well as the processing of personal data within our company. Recybac. com complies strictly with Quebec’s Bill 25 regarding the protection of personal information. This privacy policy also details our commitment and the measures we take to ensure the security of your personal information.

Type of data we collect

When you visit
we automatically collect information
about your device and your interaction with our site via the Google Analytics tool.

This includes the following data:

  • IP address
  • Location
  • Hardware and software details
  • Content that the user consults on our site
  • Links a user clicks on when visiting the site

Personal data collected not automatically

Your personal data is collected via:

  • Contact form
  • Order form
  • Create an account

This includes the following data:

  • First name
  • Name
  • Postal address
  • E-mail
  • Cell phone number
  • Password for your account on our site
  • Payment information
  • Data usage

Please note that we only collect data that helps us to achieve the purpose for which it was collected.
set forth in this Privacy Policy. We will not collect data
without informing you in advance.

We use this data to:

  • Executing contracts
  • Send promotional offers, price lists and targeted communications via
    our newsletter
  • Carry out statistical analyses to improve the site
  • Order tracking
  • Billing and accounting

Safety measures

Your data is stored in a secure and controlled environment. uses SSL protocols and robust security measures with double authentication to prevent unauthorized access.

We will not sell or share your data with third parties except as required by law or in the event of legal proceedings.

We may disclose to any member of our organization or subcontractors such user data as they reasonably require to carry out the purposes set out in this policy.

International transfer of collected data

User data may be consulted, processed or collected in the following countries:

  • Canada

Duration of use of personal data

We store personal data for a period of 10 years. We will ensure that users are notified if their data is retained for longer than this period. You can contact us if you wish to modify, delete or anonymize your personal data.

Security incident management

In the event of a leak of your personal data, we undertake to keep you and the Commission d’Accès à l’Information du Québec informed.

User rights

If you are a resident of Quebec, in accordance with Bill 25, you have specific rights regarding your personal data:

  • Right to information
  • Right of access
  • Right to rectification
  • Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, please contact our Data Protection Officer

Telephone: 514-998-1800 #100
Website: https//

Right of access and rectification

You can consult, modify or delete your data. To do so, use the same contact details mentioned above.

Consent and withdrawal

You can visit our site without revealing your identity. However, some functions require the collection of personal data. You can always choose not to provide this information.


Law 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or guardian, except when such collection is clearly for the benefit of the minor.

External links

Our site may contain links to other websites. We are not responsible for their privacy practices.

Update of our privacy policy

Our privacy policy was updated on 05-12-2023

If you have any questions about this privacy policy, you can contact us at this e-mail address:
By using our site
you agree to the terms of this privacy policy.