Privacy Policy

The objective of this privacy policy is to inform users of the processing of personal data that we collect as well as their use via our site recybac.com as well as the processing of personal data within our company. Recybac.com strictly complies with Quebec law 25 regarding the protection of personal data. This privacy policy also details our commitment and the measures taken to ensure the security of your personal information.

Type of data we collect

During your visit to recybac.com, we automatically collect information
on your device and your interaction with our site via the Google Analytics tool.

This includes the following data:

  • IP adress
  • Place
  • Hardware and software details
  • Content that the user consults on our site
  • Links a user clicks on when going to the site

PERSONAL DATA COLLECTED NON-AUTOMATICALLY

Your personal data is collected via:

  • Contact form
  • Order form
  • Creating an account

This includes the following data:

  • First name
  • Name
  • Address
  • E-mail
  • Cell number
  • Password for your account on our site
  • Payment information
  • Use of data

Please note that we only collect data that helps us achieve the goal
set out in this privacy policy. We will not collect data
additional costs without informing you in advance.

We use this data to:

  • Execute contracts
  • Send promotional offers, price lists and targeted communications via
    our newsletter
  • Carry out statistical analyzes to improve the site
  • Track your order
  • Billing and accounting

Security measures

Your data is stored in a secure and controlled environment. Recybac.com uses SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access.

We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings.

We may disclose to any member of our organization or contractors such user data as they reasonably need to carry out the purposes set out in this policy.

International transfer of collected data

User data may be accessed, processed or collected in the following countries:

  • Canada

Duration of use of personal data

We store personal data for a period of 10 years. We will ensure that users are notified if their data is retained for longer than this period. You can contact us if you wish to make changes, delete or anonymize your personal data.

Security incident management

In the event of a leak of your personal data, we undertake to keep you informed as well as the Commission d'Access à l'Information du Québec.

User rights

If you are a resident of Quebec, in accordance with Law 25, you benefit from specific rights regarding your personal data:

  • Right to be informed
  • Permission to access
  • Right to rectification
  • Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, contact our personal data protection manager

E-mail: guillaume@recybac.com
Telephone: 514-998-1800 #100
Website: https//recybac.com/contact

RIGHT OF ACCESS AND RECTIFICATION

You can view, modify or delete your data. To do this, use the same contact details mentioned above.

CONSENT AND WITHDRAWAL

You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.

MINORS

Law 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Their personal information cannot be collected from them without the consent of the holder of parental authority or the guardian, except when this collection will clearly be for the benefit of this minor.

external links

Our site may contain links to other websites. We are not responsible for their privacy practices.

Updated our privacy policy

Our privacy policy was updated on 05-12-2023

For any questions relating to this privacy policy, you can contact us via this email address: guillaume@recybac.com
By using our site recybac.com, you accept the terms of this privacy policy.